BenefitsWhy You'll Love This
Key advantages that make a real difference for your team
Catch It As It Happens
Real time alerts mean you hear about mentions minutes after they're posted, not days later.
Understand the Mood
Sentiment analysis tells you if people are praising you, complaining, or just mentioning you in passing.
One Dashboard, Every Source
X, Reddit, YouTube comments, news articles. All in one place. No more tab hopping.
Track Your Competitors
Monitor what people say about your competition. Learn from their wins and their mistakes.
Every Platform That Matters
People talk about brands everywhere, not just on Twitter. We monitor the places where real conversations happen: Reddit threads, YouTube comments, tech blogs, news sites, and more. If someone mentions you, it shows up in your feed.
- X (Twitter): posts, replies, and threads
- Reddit: comments across all subreddits
- YouTube: video descriptions and comments
- News and Blogs: articles mentioning your brand
More Than Just Alerts
Getting pinged every time someone says your brand name isn't useful. It's noise. We filter, categorize, and score each mention so you see what actually matters. Positive review from an influencer? You'll know. Angry customer venting on Reddit? That too.
- Sentiment scoring: positive, negative, neutral
- Reach estimates so you can prioritize high impact mentions
- Filter by source, sentiment, or date range
- Daily and weekly digest emails
Spot Trends Before They Blow Up
A single complaint is nothing. Ten complaints in an hour about the same issue? That's a problem brewing. We track mention volume over time so you can spot spikes, good or bad, before they become headlines.
- Volume trends over days, weeks, or months
- Spike alerts when mentions jump suddenly
- Sentiment trends to catch shifting opinions
- Compare your buzz against competitors
ProcessHow It Works
Get started in just a few simple steps
Add Your Keywords
Enter your brand name, product names, and any variations people might use. Add competitors if you want to track them too.
We Start Scanning
Our crawlers check X, Reddit, YouTube, and thousands of news sources continuously. New mentions get pulled in within minutes.
Everything Gets Analyzed
Each mention is scored for sentiment, tagged by source, and ranked by potential reach. The noise gets filtered out.
You Get Notified
Check your dashboard anytime, or let alerts come to you via email or Slack. You decide what's worth interrupting your day.
Use CasesWho Uses This
Perfect for teams and individuals across different roles
Customer Support Teams
Find complaints before they escalate. Customers often vent on social media before submitting a ticket. Now you can reach out first.
Marketing Teams
Discover who's talking about you and what they're saying. Find user generated content, testimonials, and partnership opportunities.
Product Teams
Hear unfiltered feedback. People say things on Reddit they'd never put in a survey. Use it to guide your roadmap.
PR and Comms
Catch negative press early. A critical blog post spreading on social? You'll know before journalists start calling.
"We caught a Reddit thread trashing our onboarding flow on a Saturday. By Monday we had a fix live and replied to the thread. The OP edited their post to say we were responsive. That kind of save used to be impossible."
Marcus T.
Head of Support, Fintech Startup
FAQFrequently Asked Questions
Common questions about Social Listening
X (Twitter), Reddit, YouTube, and news and blog sites. We're adding more sources regularly. Enterprise plans can request custom source monitoring for niche platforms.
Related resources
Go deeper on Social Listening
Use these focused guides and answers to plan the workflow behind this feature.